1. We are committed to your satisfaction first and foremost, and we want to help you have the best possible shopping experience. We recognize that sometimes an item may not meet your needs, was not what you had hoped for, or simply does not fit with your decor or space. To avoid such likelihoods, you can visit our experience centre only by an appointment and can conclude all of your apprehensions.
  2. You may want to cancel your order without charge:
    1. If the order is for a custom item, cancellation must be found within 24hours.
    2. If the order is for a stocked item, cancellation must be prior to shipping. If you refuse delivery after shipping, please note that your purchase will then be subject to this No Return Policy.
  3. In the case of a manufacturer\&apos\s defect, we will replace the defective part, or if needed, the entire, upon your claim before signing the Bill of Lading (BOL). We stand 100% behind our products and the manufacturers who produce them, and we will make every effort to resolve any complications.